Gaming on vaibaji should always be fun, not stressful. We give every player the tools and information they need to stay in control and keep it that way.
Built-in features that put you in the driver's seat — available to every vaibaji player, completely free.
Set a daily, weekly, or monthly cap on how much you deposit into your vaibaji account. Reductions take effect immediately. Increases require a 24-hour cooling-off period so you cannot act on impulse.
Lose track of time easily when you are in the zone. Vaibaji lets you set session reminders that pop up after a chosen duration, so you always know how long you have been playing.
Need a short break without fully closing your account? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is locked and no deposits can be made.
If you feel gaming is becoming a problem, self-exclusion lets you block access to your vaibaji account for a set period — from 6 months up to permanent. We will also stop all marketing communications immediately.
Your full gaming and transaction history is always available in your vaibaji account. Reviewing your activity regularly is one of the simplest ways to stay aware of your spending and playing patterns.
Our support team is available around the clock via live chat and email. If you are worried about your gaming or someone else's, reach out any time — no judgement, just help.
Vaibaji believes that gaming should always be a source of entertainment, never a source of stress or financial hardship. Every tool, policy, and piece of guidance on this page exists because we genuinely care about the wellbeing of every player on our platform.
Responsible gaming means playing within your means, keeping gaming as entertainment, and knowing when to stop. At vaibaji, we define responsible gaming as a shared commitment — between the platform and the player — to make sure that every session stays enjoyable and never crosses into harmful territory.
For most players, gaming on vaibaji is exactly what it should be: a fun way to spend some free time, enjoy a few games, and maybe win something along the way. But for a small number of people, gaming can become a problem. It can start to feel compulsive, affect relationships, or lead to financial stress. Recognising this reality is the first step toward addressing it, and vaibaji takes that responsibility seriously.
Responsible gaming is not about telling you how to play. It is about giving you the information and tools to make your own informed choices — and making sure that help is always available if you need it.
Vaibaji is committed to responsible gaming at every level of the platform. This is not just a policy document — it shapes how we build features, train our support team, and make decisions about the vaibaji experience. Here is what that commitment looks like in practice:
Vaibaji games are designed for entertainment. The house always has a mathematical edge, which means gaming should never be treated as a way to make money or solve financial problems. Only play with money you can afford to lose, and always treat any winnings as a bonus, not an expectation.
All responsible gaming tools on vaibaji are available directly from your account settings. Here is how each one works and how to activate it:
Go to Account Settings → Responsible Gaming → Deposit Limits. Choose a daily, weekly, or monthly limit in BDT. Your limit takes effect immediately. If you want to lower your limit, the change is instant. If you want to raise it, there is a mandatory 24-hour waiting period before the increase applies — this gives you time to reconsider.
Go to Account Settings → Responsible Gaming → Session Reminders. Set a reminder for 30 minutes, 1 hour, 2 hours, or a custom duration. When your session reaches that length, a notification will appear on screen reminding you how long you have been playing and giving you the option to continue or log out.
Go to Account Settings → Responsible Gaming → Cool-Off Period. Choose 24 hours, 7 days, or 30 days. Your account will be locked for that period — you will not be able to log in, deposit, or place bets. The cool-off cannot be cancelled once activated, so use it when you genuinely want a break.
Go to Account Settings → Responsible Gaming → Self-Exclusion, or contact our support team directly at [email protected]. Choose a period of 6 months, 1 year, 5 years, or permanent exclusion. Self-exclusion is activated within 24 hours of your request. During this period, vaibaji will not accept any deposits from you and will stop all marketing communications. To lift a self-exclusion before the chosen period ends, you must contact support and complete a mandatory 7-day reflection period.
Problem gambling can develop gradually. Many people do not realise there is an issue until it has already affected their finances, relationships, or mental health. Knowing the warning signs early makes it much easier to get things back on track. Watch out for these signs in yourself or someone you know:
Spending more money on gaming than you planned, or chasing losses by depositing more to try to win back what you lost.
Playing for much longer than intended, or feeling unable to stop even when you want to.
Feeling anxious, irritable, or restless when you are not playing, or using gaming to escape stress or negative emotions.
Neglecting work, family, or social responsibilities because of time or money spent on gaming.
Hiding your gaming activity from family or friends, or lying about how much time or money you spend on vaibaji.
Borrowing money, selling possessions, or struggling to pay bills because of gaming-related spending.
Recognising a problem is a sign of strength, not weakness. If any of the above sounds familiar, please use vaibaji's self-exclusion tool or contact our support team at [email protected]. Taking action early makes recovery much easier.
Not sure whether your gaming habits are healthy? Ask yourself these questions honestly. If you answer "yes" to three or more, it may be worth taking a break and speaking to someone you trust.
Answer honestly — this is just for you.
Have you ever spent more money on gaming than you originally planned to in a single session?
Have you tried to win back money you lost by depositing more and continuing to play?
Have you ever felt that you needed to play with larger amounts to get the same level of excitement?
Have you missed work, study, or family time because of gaming?
Have you borrowed money or sold something to fund your gaming?
Have you felt anxious, guilty, or depressed after a gaming session?
Have you tried to cut back on gaming but found it difficult to do so?
If you answered yes to three or more questions, consider activating a cool-off period or self-exclusion on vaibaji. You can also reach out to our support team at [email protected] — we are here to help, not to judge.
Vaibaji is strictly an 18+ platform. We take the protection of minors extremely seriously and have multiple safeguards in place to prevent underage access.
If you share a device with children, consider using parental control tools to restrict access to gaming websites. Keep your vaibaji login credentials private and always log out after your session. Never allow a minor to use your vaibaji account under any circumstances.
The vast majority of vaibaji players enjoy gaming without any issues. Here are some simple habits that help keep it that way:
If you have concerns about your own gaming or someone else's, vaibaji's support team is available 24 hours a day, 7 days a week. We are trained to handle these conversations with care and confidentiality.
Email: [email protected]
Subject: "Responsible Gaming Request"
Live Chat: Available 24/7 on the vaibaji platform
Response Time: Within 5 business hours for responsible gaming requests.
When you contact us about responsible gaming, we will listen without judgement, explain all available options, help you activate any tools you need, and follow up to make sure you are doing okay. Your wellbeing matters more to us than your activity on the platform.
Join thousands of Bangladesh players who enjoy vaibaji responsibly every day. Create your free account and use our built-in tools to keep gaming fun from day one.