Vaibaji Privacy Policy

1 Introduction

Vaibaji is an online gaming platform built specifically for players in Bangladesh. We take the privacy of our players seriously — not because we have to, but because we believe that trust is the foundation of everything we do. When you play on vaibaji, you share personal information with us. This policy explains exactly what we do with that information and how we keep it safe.

This policy applies to all personal data collected through the vaibaji website at vaibaji.club, the vaibaji Android application, and any communications between you and the vaibaji support team. It covers data collected from registered players, visitors who browse vaibaji without registering, and anyone who contacts vaibaji support.

Vaibaji is the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your data is processed, and we are accountable for ensuring that processing is done lawfully and fairly.

2 Data We Collect

Vaibaji collects personal data in several ways — directly from you when you register or contact support, automatically when you use the platform, and from third-party payment providers when you make a deposit or withdrawal. Here is a breakdown of the categories of data we collect:

Vaibaji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data. We do not collect data from social media profiles or any source other than those listed above.

3 How We Use Your Data

Vaibaji uses your personal data only for the purposes described in this policy. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The main purposes for which vaibaji processes your personal data are:

• To create and manage your vaibaji account, including verifying your identity and age.
• To process deposits and withdrawals via bKash, Nagad, and Rocket.
• To provide customer support and respond to your queries and complaints.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To comply with legal and regulatory obligations, including anti-money laundering (AML) requirements.
• To send you transactional communications such as deposit confirmations, withdrawal notifications, and security alerts.
• To send you promotional communications about vaibaji bonuses and offers, where you have opted in to receive these.
• To improve the vaibaji platform by analysing how players use it and identifying areas for improvement.
• To personalise your experience on vaibaji, including showing you games and promotions that are relevant to your preferences.

4 Legal Basis for Processing

Vaibaji processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contract performance: Processing your data is necessary to provide the vaibaji service you have signed up for, including managing your account, processing payments, and resolving disputes.
• Legal obligation: Vaibaji is required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and fraud prevention purposes.
• Legitimate interests: Vaibaji processes some data on the basis of its legitimate business interests, such as improving the platform, detecting fraud, and ensuring the security of player accounts. We always balance these interests against your rights and will not process data in a way that overrides your fundamental privacy rights.
• Consent: Where vaibaji relies on your consent to process data — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

Vaibaji does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment providers: We share necessary financial data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers process your data under their own privacy policies and are bound by strict data security obligations.
• Identity verification services: We may share your identity documents with third-party KYC verification providers to confirm your identity and age. These providers are contractually bound to use your data only for verification purposes.
• Fraud prevention services: Vaibaji uses third-party fraud detection tools that may process your technical and usage data to identify suspicious activity. These tools do not have access to your full personal profile.
• Analytics providers: Aggregated, anonymised usage data may be shared with analytics platforms to help us understand how players use vaibaji. This data cannot be used to identify individual players.
• Legal authorities: Vaibaji will disclose your personal data to law enforcement or regulatory authorities if required to do so by law, court order, or in response to a legitimate legal request.

6 Cookies and Tracking

Vaibaji uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit vaibaji. Here is how we use them:

• Essential cookies: These are required for the vaibaji platform to function. They keep you logged in during your session, remember your preferences, and ensure that the platform loads correctly. You cannot opt out of essential cookies without affecting your ability to use vaibaji.
• Analytics cookies: These help us understand how players navigate vaibaji — which pages are most visited, where players drop off, and how long sessions last. This data is aggregated and anonymised. You can opt out of analytics cookies through your browser settings.
• Functional cookies: These remember your language preferences, display settings, and other personalisation choices so you do not have to set them every time you visit vaibaji.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will affect the functionality of the vaibaji platform. Vaibaji does not use third-party advertising cookies or cross-site tracking technologies.

7 Data Retention

Vaibaji retains your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:

• Account data and transaction records are retained for a minimum of 5 years after account closure, in line with anti-money laundering regulations.
• Identity verification documents are retained for 5 years after the end of the business relationship.
• Customer support communications are retained for 3 years from the date of the interaction.
• Technical and usage data collected for analytics purposes is retained for 24 months, after which it is anonymised or deleted.
• Marketing consent records are retained for as long as you remain opted in, plus 3 years after you opt out.

When your data is no longer needed and there is no legal obligation to retain it, vaibaji will securely delete or anonymise it. Anonymised data — which cannot be used to identify you — may be retained indefinitely for statistical and research purposes.

8 Your Privacy Rights

As a vaibaji player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request".

9 Children's Privacy

Vaibaji is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use vaibaji or provide any personal data to us.

If vaibaji discovers that it has inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe that a minor has registered on vaibaji, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Vaibaji uses age verification checks during registration and reserves the right to request proof of age at any time. Protecting minors from gambling harm is a core part of our responsible gaming commitment.

10 Security Measures

Vaibaji takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and vaibaji servers.
• Encryption of sensitive data at rest, including payment details and identity documents.
• Role-based access controls that limit which vaibaji staff can access personal data, based on their job function.
• Regular security audits and penetration testing of the vaibaji platform.
• Two-factor authentication options for player accounts to prevent unauthorised access.
• Automated monitoring systems that detect and alert on suspicious login attempts and unusual account activity.
• Staff training on data protection and security best practices.

While vaibaji takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your vaibaji account and never share your login credentials with anyone.

11 Policy Updates

Vaibaji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes to this policy, we will notify registered players via email and display a prominent notice on the vaibaji platform.

The updated policy will take effect 7 days after notification, giving you time to review the changes. Your continued use of vaibaji after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We recommend checking this page periodically to stay informed about how vaibaji protects your data.

The date at the top of this page always reflects when the policy was last updated. Previous versions of the policy are available on request by contacting [email protected].

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way vaibaji handles your personal data, please get in touch with our support team:

If you are not satisfied with how vaibaji has handled your privacy request or complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.